Shipping Policy

Shipping Policy – Nestrova

Thank you for shopping with Nestrova.
We are committed to delivering your home decor products safely and as quickly as possible across India.

1. Is Shipping Free?

✅ Yes. Shipping is completely FREE on:

Cash on Delivery (COD) orders
Prepaid orders

There are no hidden shipping charges.

2. Order Processing Time

Orders are processed within 1–2 business days after confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order is shipped, you will receive tracking details via SMS or email.

3. Estimated Delivery Time

Orders are shipped from our domestic and, in some cases, international warehouses.

📦 Estimated delivery time: 5–10 business days

Please note:
Delivery times are estimates and may vary due to:

High demand
Remote locations
Weather conditions
Courier delays
Public holidays

We always try our best to deliver your order as quickly as possible.

4. Why Is My Order Shipped in Different Packages?

If you have ordered multiple items, they may arrive in separate packages because:

Items may be shipped from different warehouses
One item may be in high demand
To avoid delays and deliver available items faster

This helps us ensure you receive your products as soon as possible instead of waiting for all items to be available together.

5. Lost, Delayed or Stuck Shipments

All our shipments are sent with insured shipping.

If your order:

Gets stuck in transit
Is returned by courier
Is lost during delivery

Please contact us immediately.

In such cases, we will:

Investigate the issue
Send a replacement package (if applicable)
Provide full tracking support

Please refer to our Return & Refund Policy for more details.

6. Customs & Taxes

The prices displayed on www.nestrova.in are in Indian Rupees (₹).

You will not be required to pay any additional customs duties or hidden charges upon delivery within India.

7. Incorrect Address Disclaimer

Please ensure your shipping address and phone number are correct at checkout.

Nestrova is not responsible for:

Delays caused by incorrect address details
Failed deliveries due to unreachable phone numbers

8. Contact Us

For shipping-related queries, please contact us:

📲 WhatsApp: 8158850258
📞 Support: 8158850258
🌐 Website: www.nestrova.in